11 – 15 November 2024. 

The Community Justice Centre is offering a training course in Alice Springs in which participants will learn the theory and practice of a mediation process that can be applied in a range of dispute contexts. The training is recommended for anyone interested in increasing their skills in communication and managing conflict, or who are interested in becoming an accredited mediator under the national standards.

The Community Justice Centre (CJC) Practical Mediation Skills course is an intensive 5-day program that blends the theory and practice of mediation. Participants will learn a step-by-step mediation process and develop the knowledge, skills and tools to manage and actively resolve conflict in a range of dispute contexts.

Our trainers are conflict management and dispute resolution practitioners with extensive practical experience and passion for the transformative power of mediation. Participants will also receive personal guidance and feedback from highly-skilled mediator coaches from across the field.

Why attend this course?

Develop an understanding of conflict – Mediation training builds understanding of the causes, phases and functions of conflict, and of the different approaches to dealing with disputes.

Gain practical experience – Participants will engage in realistic dispute scenarios to develop practical skills for effective conflict resolution.

Become accredited – Completing this course qualifies participants to progress to assessment for accreditation.

Learning outcomes

• Evaluate and assess complex dispute scenarios and manage personal, group,  organisational and cross-cultural conflicts.
• Communicate effectively and support people to negotiate, generate options and consider alternatives.
• Identify primary issues and interests, and explore the underlying needs of people in conflict.
• Manage difficult or emotionally charged interactions, and develop strategies to overcome an impasse.
• Critically reflect and assess personal perspectives, capabilities and performance.

Course Details

Alice Springs
Monday 11 November to Friday 15
November 2024
8:30am to 5pm daily

Course fee: $2850 (incl. GST)

A limited number of scholarships are available for Aboriginal participants, or community practitioners with experience in remote contexts.

For more information contact the Community Justice Centre on 1800 000 473 or email cjc@nt.gov.au

Please note that the closing date for registrations is Friday 25 October 2024